Frequently Asked Questions
The email sent to you to confirm your application lacks the necessary link
Posted by EYE Support Office on 03 May 2013 10:11 AM

If you receive an email asking to confirm your application which contains the text URL_Confirm instead of proper confirmation link, you have to wait until the following day and contact your Intermediary Organisation (IO) to check if your application appears in their system.

You should not worry for this because the Technical Support Team monitors these emails and your application will be confirmed automatically within few hours and it will become visible for your IO the following day.


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